Reviews of Perfection Heating, Air Conditioning & Refrigeration
(Based on 58 rated reviews)
Product or service reviewed: repaired water heater
As always, James took care of our problem. Very prompt and courteous.Goes out of his way to clean up after himself. Thank you Perfection for having employees who know what they are doing!
Product or service reviewed: Repaired a noisy hearing duct
Kyler E. solved the mystery of a knocking sound in my heating ducts & got rid of it. By going into my dusty crawl space with few clues-- he figured out that hanging the ducts tight to the ceiling would stop them from knocking. Great job, & as always, he was polite & professional.
Product or service reviewed: Plumbing
James did a wonderful job with replacing our sump pump. Very efficient.
Product or service reviewed: Service onCarrier Furnace
Kevin came and did a really nice job of adjusting my furnace to run more efficiently and quite .....Nice man and confidence in his work
Product or service reviewed: Loose electrical connection in my heater
Kyler was polite & helpful as well as skilled & professional. He determined why my heater wasn't working & efficiently installed a new part that fixed it. Thanks!
Product or service reviewed: water heater
Great job at a fair price, i will continue to use your services for all my rentals.
Product or service reviewed: Annual maintenance
As always, Kevin did an outstanding job.
Product or service reviewed: Carrier Infiniy
Perfection was great, they went above and beyond! Purchased new furnace. Brian and Fred were very helpful and knowledgeable. Highly recommend!!!! Terrie
Product or service reviewed: Furnace repair
Kyle was great. Got us fixed and house is warming up. Great service.
Product or service reviewed: AC/ heater repair
I recently had Kevin Anderson out with Perfection Heating and Cooling due to a issue with our heater. He was quick to listen to the issues we were experiencing and then gave helpful advice as to what we needed to do to fix the issue. He was also dependable, trustworthy, and friendly. Thanks for everyone’s help! Much appreciated!
James Dyson does not quit on a repair product. He stayed with the job until he found the problem and got it repaired. Thank to James he stayed with the job and got it fixed. I appreciate having James on the Lewis team. Bernie Head
Product or service reviewed: Heating & Air conditioner
James Dyson did a good job
Product or service reviewed: Semi-annual inspection and necessary repairs/alterations
Stopped up kitchen sink requiring James Dyson's muscles and two simultaneous plungers. Outstanding professionalism!
Coming back for winterizing our HVAC next week.
Product or service reviewed: Fall Check up
James always does a great job. Very thorough, WE had to leave for a doctor's appointtment and he noted on the invoice that he didn't have time to get the blower pulled. Is that something he needs to return to do?
Product or service reviewed: Complete HVAC
BRIAN INSPECTED THE INSTALLATION, WAS VERY THOROUGH AND EXPLAINED THE OPERATION OF THE SYSTEM IN AWAY WE UNDERSTOOD. PERFECTION’S SERVICE IS ALWAYS ABOVE EXPECTATIONS.
Product or service reviewed: Annual furnace checkup and maintenance
Kevin A. arrived on time. He was friendly, efficient, knowledgeable amd explained what he was doing. When he was finished, I knew things had been well taken care of.
What more could I expect from a company named PERFECTION!
Product or service reviewed: Fall Heating Inspection and Maintenance Agreement
Kevin the representative of Perfection came to do the fall maintenance on our heating and enrolled me in the fall and spring maintenance agreement. He told me that my humidifier needed a part and would return another day to install it. It was the first time in 13 years that any HVAC employee had checked the humidifier. So, glad Kevin addressed it. He was personable, worked quickly and said he would be back soon. Recommend Kevin and Perfection.
Product or service reviewed: HVAC SERVICE
Been with the guys for over 20 years. From Brian, Kevin (little), James, to Kevin (big), the
Service Reps. have been knowledgeable, courteous, and prompt. Great outfit!
PHILIP A CHRISCO
Product or service reviewed: Fall furnace check!
We are never disappointed! This time Tyler was our guy! He did an excellent job! I like where they always call and let you know they are always on their way! Good Service!
Product or service reviewed: Servicing furnace
We love dealing with Perfection! Their name says it all. Technition Kyler was very friendly and did a great job. We only use Perfection. Great people to deal with!
Product or service reviewed: new HVAC system
Perfection replaced an aging system in a single morning. Working alongside an electrical company who did the re-wiring, all work was done to assure we had a safe and efficient system. Brian was very informed and knowledgeable and helped us choose the correct system for our home. He has also been available to talk and answer any questions we have had since the installment.-----THANKS
Product or service reviewed: Service repair of walk in cooler
Excellent company to work with
Product or service reviewed: Fixed AC
Very prompt courteous service. Will definitely be a customer from now on.
Product or service reviewed: Condensing unit
Quick response and Tyler the technician was friendly and professional. He explained the options of repair or replacement well to ensure the best solution. Unit was replaced same day and is working great.
Product or service reviewed: service on Sunday
We called Perfection because they installed our unit 3+ years ago. Our outside unit was not cooling on a Sunday morning. We were called back within 30 minutes or so and Josh T, the technician arrived within an hour or so. He replaced the capacitor and did a little maintenance (cleaned) the coil. Was done within 30 minutes. Josh was very quick and personable. Thanks for the quick service on a (going to be very hot!!!) Sunday.
Product or service reviewed: Service on the 2 Trane AC units per annual contract.
I have been doing business with the company since 1973, when Hermus Lewis began and have loved the products and service since that time at many locations. Perfection is caring on the tradition with great employees and products. (Did I forget to mention, a great family to do business with the Lewis Family.
Mount Vernon, IN
Product or service reviewed: Air conditioning repair
Excellent service staff and work!
Product or service reviewed: Service
Hello! So kind and invested in this business! Constant communication and evaluated the situation on the phone. Told me I needed an electrician, which I did. Called him and immediately picked up. Was so kind and I just gave him my maintenance business from another company. Thank you so much and look forward to doing business with you!
Product or service reviewed: new AC and Heater combo
Great response on estimate and motivated to get our business gave several options on product and financial. Provided portable AC units until they could finish the work and when they did start it was done in one day. Brian Eaton is a total people person who believes in the customer is always right. One of the best choices I have ever made when contracting services.
Kevin W. Waters
YEARLY SERVICE ON AIR. GREAT TECHNICIAN VERY THROUGH AND KEPT ME INFORMED AS TO WHAT HE WAS DOING
Product or service reviewed: Airconditioner service
Good work done professionally. We appreciate your service.
Saiyid M. Shah (Janice)
Product or service reviewed: AC system maintenance
As always, excellent, friendly service by Kevin.
Product or service reviewed: Air Conditioner Repair
Our air conditioner stopped working on a Sunday afternoon, so I sent a message and got a call at 7:30 a.m. on Monday. Tyler arrived shortly after 8 a.m. He was knowledgeable and friendly. He found the problem immediately, fixed it, and checked the unit for any other issues. The service and pricing were so great we decided to sign up for the annual maintenance program. We look forward to working with Perfection for many years to come!
Susan and Chad Fetscher
Product or service reviewed: Service
James always does a great job! Goes above and beyond to make sure everything is in proper working order.
Tony & Robbie Compton
Product or service reviewed: Serving central air unit
The technition was very nice. His name was James D. and did a great job.
Product or service reviewed: A/C service
Tyler was awesome. He was very nice and checked out everything. He got our A/C back up and running. Talked me through everything and explained what was going on. Highly recommend this company.
Product or service reviewed: Service
Tyler was very courteous and very prompt he did an excellent job
Evansville , In
Product or service reviewed: Troubleshoot outside AC unit
Went to turn on our AC for the first time this year and it wasn't sounding good? Called Perfection and they sent Josh out within a couple of hours to troubleshoot the issue. He did a great job in finding out what the issue was, not happy with what he found in our 11 year old Rheem AC coil (pin hole leak). Will need a new coil. Perfection will give us an estimate on a new coil. Have always highly recommended Perfection Heating and Air. Josh and all the people at Perfection have been kind, friendly, and professional when dealing with them.
Randy L Cain
Product or service reviewed: Spring maintenance
Technician arrived early. Worked efficiently and answered all my questions. Highly recommend.
Linda L Hall
Product or service reviewed: Spring tuneup
Thorough professional service as usual with polite, professional technician.
Product or service reviewed: Spring maintenance
James always does a great job! He’s very professional and gets the job done! He calls and lets you know within how many minutes he will be there. It is always within the time frame he says. I’m very pleased when he leaves.
Product or service reviewed: Fixed leak and removed old dishwasher
James does a great job!! We though maybe we had a leak in main bathroom but wasn't sure, he investigated and got it taken care of that day!! Also did a great job of removing our old dishwasher (we don't use them) but made it to next owner could put another in with no problems.
Tony & Robin C
Product or service reviewed: Hot water heater
We always ask for James as he is very professional and does a great job!! He will keep us up with any possible issues and we know he will always get the job done right!
Tony and Robin Compton
Product or service reviewed: 2 seperate furnace installs
I have 2 adult children living in separate homes who both had their furnace's go out within about 2 weeks of each other, due to finances they went through last winter without heat, using kerosene heaters, fireplaces and ovens. This winter I was determined to get them both a new furnace since both of their old ones were shot and original to their homes. I called Perfection for an estimate (they gave me the best estimate) and was very pleased with how professional and caring that Brian was. I told him about our financial situation and he was more than willing to work with us. My son's home was a big job because we were changing from a heat pump to a gas furnace so gas line had to be ran and my daughter's home ended up needing some flooring replaced because of the wood being rotten, but both jobs, even though they ended up being more than they had expected were done in a timely fashion and Brian's crew was awesome. Both of my adult children raved about how nice they were and very informative. I would definitely use them again and would recommend them to anyone. Peace of mind is worth a lot! Thanks guys, you're the best!!
Product or service reviewed: Maintenance
Professional staff that arrived in timely manner and serviced my furnace in less time than I thought they going to need. Great customer care, friendly and knowledgeable technicians. Very easy to work with them and prices are lowest you can find in the Tri-State area. Just call. Brian Eaton. He will go extra mile every time to help customer. Highly recommended.
Product or service reviewed: Heating
The crew was on time, responsive and responsible. They set up the heating in no time. I was very happy with the service. Their supervisor is amazing and super helpful.
Product or service reviewed: Fall furnace tune up
Arrived on time. Efficiently and professionally performed the service. Very pleased as always
Product or service reviewed: Annual furnace maintenance
Kevin has been servicing our HVAC system for a long time, and always does a fine job. We could not be more satisfied.
I have been a customer since I returned to Evansville in 1972. Hermus and Marvin were both friends as well as Danny in the WSNC. I have from the beginning had Trane Products and like the way the products always operated as expected. However I always was a friend of the Koch family and being in Plastic Molding Sales sold to both Carrier and Trane. I have always had great service from Lewis and now Perfection and love having spring and fall service from Lewis and Perfection. It's the company owners and servicemen who I have enjoyed doing business with and will continue to do so. Bernie Head
Product or service reviewed: New Furnace
After Brian came out to review our heating system and give my wife and I an estimate we decided to use Perfection's services, mostly due to it being the best price. We asked that we receive a call before the techs came to our house which we received. When they arrived at our house we went downstairs to the furnace room and the tech's, Adam & Clint, first comments were that we shouldn't use two filters, a one inch and a second four inch, because it takes more amps to run our furnace resulting in a higher energy bill. Who the heck knows that? I do now. The guys were able to take out our old furnace, change out some old duct work and get the new furnace installed in under seven hours. That was really appreciated because our install day was during the November cold spell with record setting lows. I had left a shop vac in the furnace room as I thought I would probably need to clean up after Adam and Clint left but they did their own cleanup which I really appreciated. Thanks to Brian, Adam and Clint from Perfection. Dave Mathews, Newburgh, IN
Product or service reviewed: Bi-annual systems check
James is awesome!! Very professional and friendly! Very confident in his work and does a great job!! Thank you!
Tony & Robbie Compton
Product or service reviewed: installed faucet and connect kitchen sink to water supply
James Dyson is a great plumber. Was very efficient, knowledgeable and polite. Had him before and will use him as our main plumber.
Product or service reviewed: Winter Furnace Checkup
James was on time and performed his work in a timely manner. He took the time to explain what he had done. He even remembered that he had serviced my A/C earlier in the year.
Product or service reviewed: Garbage Disposal
Fortunately for us James Dyson possesses an impressive background providing him and us with a versatile skill set. Sending new garbage disposal back since fixed problem had nothing to do with actual units. Well Done!
Product or service reviewed: Emergeny AC repair
James Dawson was prompt, very knowledgeable, professional and efficient. The service call was late night and greatly appreciated. A great Tech.
Product or service reviewed: System inspection
Kevin did a great job. He was personable and proficient. He checked things out and took the time to explain the system and how it works. Highly recommend.
Product or service reviewed: Regular service
Just had my summer service on the Trane unit. Tyler was my serviceperson. He was very efficient and did a thorough job of cleaning the outside condensing unit. It's great to see this company grow.
Product or service reviewed: HVAC service
“I'm pleased that I found a company with genuine good people and reliable service. I have found Perfection staff to be well trained and willing to solve my problems on a short notice and at affordable price. Tenant was very pleased that Perfection staff was able to turn the heating was back in a timely manner. Great service and very professional. Thanks for your support. Teddy